Technical Support
Site Requirements
Workstation: A multimedia capable system (with a sound card and speakers)
Internet Connection: 56k modem or higher is recommended
Screen Resolution: 800x600 or higher
Browser: Internet Explorer 5.0 or higher
Flash: Version 6.0 [ Download Now ]
Frequently Asked Questions
I can't hear audio/sound
Check that you have a sound card installed in your computer. Next, check that your comptuer speakers are plugged in and turned on. Check your computer manual if you are uncertain how to do this. Check the volume settings on your computer in case the volume has been turned down to a level that you cannot hear.
^ top
Learning activities don't load
Check to make certain that you have the newest version of Flash installed. The newest version can be downloaded here. If you're having trouble installing or using the Macromedia Flash Player, click here for help.
^ top
I can't hear sound in the learning activities
Click on the 'On' button  to make certain that the sound hasn't been turned off. Your sound preference is saved throughout the site and from previous sessions of using the site at the same computer. If this doesn't work, try clicking the 'Off' button and then click the 'On' button to turn the sound back on.
If it still doesn't work, make certain that you're using at least version 6.0 of Flash. Click here to see if your version of Flash is installed correctly. You should be able to hear audio when you move your mouse over the words 'Create', 'See' and 'About'.
^ top
Is there a way to read the audio information instead of listening to the audio/sound?
 Yes! Any page that has audio will have a link on the bottom of the side navigation bar that will display a script of what is being said. For ease of use, the entire text for each page has been combined into one window (including popups and flash exercises).
^ top
| 
